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render = function () {var _vm=this;var _h=_vm.$createElement;var _c=_vm._self._c||_h;return _c('div',{staticClass:\"animated fadeIn\"},[_c('b-card',{attrs:{\"no-body\":\"\"}},[_c('br'),_c('b-container',{attrs:{\"fluid\":\"\"}},[_c('b-row',[_c('b-col',{attrs:{\"size\":\"12\"}},[_c('h3',[_c('b-badge',[_vm._v(\"#\"+_vm._s(_vm.ticket.human_id))]),_vm._v(\"\\n                        \"+_vm._s(_vm.ticket.subject)+\"\\n                    \")],1)])],1),_c('b-row',[_c('b-col',{attrs:{\"size\":\"4\"}},[_vm._v(\"\\n                    Status:\\n                    \"),_c('br'),_c('span',{staticClass:\"font-weight-bold\"},[_vm._v(_vm._s(_vm.ticket.status.name))])]),_c('b-col',{attrs:{\"size\":\"4\"}},[_vm._v(\"\\n                    Last Modified:\\n                    \"),_c('br'),_c('span',{staticClass:\"font-weight-bold\"},[_vm._v(_vm._s(_vm.getMomentFromNow(_vm.ticket.modified)))])]),(true)?_c('b-col',{attrs:{\"size\":\"4\"}},[_vm._v(\"\\n                    Created By:\\n                    \"),_c('br'),_c('span',{staticClass:\"font-weight-bold\"},[_vm._v(\"\\n                        \"+_vm._s(_vm.ticket.user.name)+\",\\n                        \"),_c('span',{staticClass:\"font-weight-bold\"},[_vm._v(_vm._s(_vm.getMomentFromNow(_vm.ticket.created)))])])]):_vm._e(),(true)?_c('b-col',{attrs:{\"size\":\"4\"}},[_vm._v(\"\\n                    Priority:\\n                    \"),_c('br'),(_vm.ticket.priority)?_c('span',{staticClass:\"font-weight-bold\"},[_vm._v(\"\\n                        \"+_vm._s(_vm.ticket.priority.name)+\"\\n                    \")]):_vm._e()]):_vm._e()],1),_c('b-row',[_c('b-col',{attrs:{\"size\":\"12\"}},[_c('hr'),_c('h3',[_vm._v(\"Description\")]),_c('blockquote',{staticClass:\"blockquote\",staticStyle:{\"max-height\":\"300px\",\"overflow-y\":\"scroll\",\"border\":\"1px solid #CCC\",\"padding\":\"1vh\",\"word-break\":\"break-all\",\"background\":\"#EEE\"}},[_c('pre',{domProps:{\"innerHTML\":_vm._s(_vm.ticket.description)}})])])],1),(_vm.ticket.solution)?_c('b-row',[_c('b-col',{attrs:{\"size\":\"12\"}},[_c('h3',[_vm._v(\"Solution:\")]),_c('blockquote',{staticClass:\"blockquote\"},[_c('pre',{domProps:{\"innerHTML\":_vm._s(_vm.ticket.solution)}})])])],1):_vm._e(),_c('b-row',[_c('b-col',{attrs:{\"size\":\"12\"}},[_c('pre'),_c('h3',[_vm._v(\"Communications\")]),_c('b-input-group',[_c('b-form-textarea',{attrs:{\"placeholder\":\"Write a messag and press send\"},on:{\"click\":function($event){_vm.showReplyBox = true}},model:{value:(_vm.newMessageText),callback:function ($$v) {_vm.newMessageText=$$v},expression:\"newMessageText\"}}),_c('b-input-group-append',[_c('b-button',{attrs:{\"disabled\":_vm.newMessageText.length < 5 &&\n                                        !_vm.communicationlogLoading,\"variant\":\"primary\"},on:{\"click\":function($event){return _vm.saveComment()}}},[_vm._v(\"Send\")])],1)],1),_c('br')],1)],1),_c('b-row',[_c('b-col',{attrs:{\"size\":\"12\"}},[_c('b-list-group',[(_vm.communicationlogLoading)?_c('b-list-group-item',[_c('spinner')],1):_vm._e(),_vm._l((_vm.communicationlog),function(message){return _c('b-list-group-item',{key:message.id,staticClass:\"flex-column align-items-start\"},[_c('div',{staticClass:\"d-flex w-100 justify-content-between\"},[_c('span',[(message.sender.userId)?_c('b',[_c('i',{staticClass:\"fa fa-user\"}),_vm._v(\"\\n                                        \"+_vm._s(_vm.users[\n                                                'user_' +\n                                                    message.sender.userId\n                                            ])+\"\\n                                    \")]):_vm._e(),(\n                                            !message.sender.user &&\n                                                message.sender.email\n                                        )?_c('b',[_c('i',{staticClass:\"fa fa-envelope\"}),_vm._v(\"\\n                                        \"+_vm._s(message.sender.email)+\"\\n                                    \")]):_vm._e(),(\n                                            !message.sender.user &&\n                                                !message.sender.email &&\n                                                message.sender.number\n                                        )?_c('b',[_c('i',{staticClass:\"fa fa-mobile\"}),_vm._v(\"\\n                                        \"+_vm._s(message.sender.number)+\"\\n                                    \")]):_vm._e(),_vm._v(\"\\n                                    \"+_vm._s(message.subject)+\"\\n                                \")]),_c('small',[_vm._v(_vm._s(_vm.getMomentFromNow(message.created)))])]),_c('p',{staticClass:\"mb-1\",domProps:{\"innerHTML\":_vm._s(message.text)}})])})],2)],1)],1),_c('br')],1)],1)],1)}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","<template>\n    <div class=\"animated fadeIn\">\n        <b-card no-body>\n            <br />\n            <b-container fluid>\n                <b-row>\n                    <b-col size=\"12\">\n                        <h3>\n                            <b-badge>#{{ ticket.human_id }}</b-badge>\n                            {{ ticket.subject }}\n                        </h3>\n                    </b-col>\n                </b-row>\n                <b-row>\n                    <b-col size=\"4\">\n                        Status:\n                        <br />\n                        <span class=\"font-weight-bold\">{{\n                            ticket.status.name\n                        }}</span>\n                    </b-col>\n                    <b-col size=\"4\">\n                        Last Modified:\n                        <br />\n                        <span class=\"font-weight-bold\">{{\n                            getMomentFromNow(ticket.modified)\n                        }}</span>\n                    </b-col>\n                    <b-col size=\"4\" v-if=\"true\">\n                        Created By:\n                        <br />\n                        <span class=\"font-weight-bold\">\n                            {{ ticket.user.name }},\n                            <span class=\"font-weight-bold\">{{\n                                getMomentFromNow(ticket.created)\n                            }}</span>\n                        </span>\n                    </b-col>\n                    <b-col size=\"4\" v-if=\"true\">\n                        Priority:\n                        <br />\n                        <span class=\"font-weight-bold\" v-if=\"ticket.priority\">\n                            {{ ticket.priority.name }}\n                        </span>\n                    </b-col>\n                </b-row>\n                <b-row>\n                    <b-col size=\"12\">\n                        <hr />\n                        <h3>Description</h3>\n                        <blockquote\n                            class=\"blockquote\"\n                            style=\"max-height: 300px; overflow-y: scroll; border: 1px solid #CCC; padding:1vh; word-break:break-all; background: #EEE\"\n                        >\n                            <pre v-html=\"ticket.description\"></pre>\n                        </blockquote>\n                    </b-col>\n                </b-row>\n\n                <b-row v-if=\"ticket.solution\">\n                    <b-col size=\"12\">\n                        <h3>Solution:</h3>\n                        <blockquote class=\"blockquote\">\n                            <pre v-html=\"ticket.solution\"></pre>\n                        </blockquote>\n                    </b-col>\n                </b-row>\n\n                <b-row>\n                    <b-col size=\"12\">\n                        <pre></pre>\n                        <h3>Communications</h3>\n                        <b-input-group>\n                            <b-form-textarea\n                                @click=\"showReplyBox = true\"\n                                placeholder=\"Write a messag and press send\"\n                                v-model=\"newMessageText\"\n                            ></b-form-textarea>\n                            <b-input-group-append>\n                                <b-button\n                                    @click=\"saveComment()\"\n                                    :disabled=\"\n                                        newMessageText.length < 5 &&\n                                            !communicationlogLoading\n                                    \"\n                                    variant=\"primary\"\n                                    >Send</b-button\n                                >\n                            </b-input-group-append>\n                        </b-input-group>\n                        <br />\n                    </b-col>\n                </b-row>\n                <b-row>\n                    <b-col size=\"12\">\n                        <b-list-group>\n                            <b-list-group-item v-if=\"communicationlogLoading\">\n                                <spinner />\n                            </b-list-group-item>\n                            <b-list-group-item\n                                v-for=\"message in communicationlog\"\n                                :key=\"message.id\"\n                                class=\"flex-column align-items-start\"\n                            >\n                                <div\n                                    class=\"d-flex w-100 justify-content-between\"\n                                >\n                                    <span>\n                                        <b v-if=\"message.sender.userId\">\n                                            <i class=\"fa fa-user\" />\n                                            {{\n                                                users[\n                                                    'user_' +\n                                                        message.sender.userId\n                                                ]\n                                            }}\n                                        </b>\n                                        <b\n                                            v-if=\"\n                                                !message.sender.user &&\n                                                    message.sender.email\n                                            \"\n                                        >\n                                            <i class=\"fa fa-envelope\" />\n                                            {{ message.sender.email }}\n                                        </b>\n                                        <b\n                                            v-if=\"\n                                                !message.sender.user &&\n                                                    !message.sender.email &&\n                                                    message.sender.number\n                                            \"\n                                        >\n                                            <i class=\"fa fa-mobile\" />\n                                            {{ message.sender.number }}\n                                        </b>\n                                        {{ message.subject }}\n                                    </span>\n\n                                    <small>{{\n                                        getMomentFromNow(message.created)\n                                    }}</small>\n                                </div>\n                                <p class=\"mb-1\" v-html=\"message.text\"></p>\n                            </b-list-group-item>\n                        </b-list-group>\n                    </b-col>\n                </b-row>\n                <br />\n            </b-container>\n        </b-card>\n    </div>\n</template>\n<script>\n// import tickets from '@/services/tickets'\n\nimport _ from 'lodash'\n// import { get } from 'lodash/get'\nimport moment from 'moment'\nimport api from '@/http/http-common'\n\nconst $http = api\n\nexport default {\n    name: 'Ticket',\n    props: {\n        ticket: {\n            type: Object,\n        },\n    },\n    components: {},\n    data() {\n        return {\n            users: {},\n            showReplyBox: false,\n            communicationlogLoading: true,\n            communicationlog: [],\n            newMessageText: '',\n            data: [],\n        }\n    },\n\n    watch: {\n        ticket() {\n            this.communicationlog = []\n            this.loadCommunicationLog()\n        },\n    },\n\n    created() {\n        // console.log('Ticket created', this.ticket)\n        this.loadCommunicationLog()\n    },\n\n    computed: {\n        tickets() {\n            return this.data.tickets.map(ticket => {\n                return ticket\n            })\n        },\n    },\n\n    methods: {\n        saveComment() {\n            this.$http\n                .post(\n                    '/services/tickets/' + this.ticket.id + '/communications',\n                    {\n                        subject: this.$store.getters['auth/user'].name,\n                        text: this.newMessageText,\n                    }\n                )\n                .then(() => {\n                    this.newMessageText = ''\n                    this.loadCommunicationLog()\n                })\n                .catch(() => {})\n        },\n\n        getMomentFromNow(ts) {\n            try {\n                return ts.fromNow()\n            } catch (err) {\n                return moment(0).fromNow()\n            }\n        },\n\n        srcbtoa(text, attachments) {\n            const regex = /<img[^>]+src=\"(api\\/attachment\\/thumbnail\\/([^\">]+))\"/gim\n            let newText = text\n\n            let m\n            while ((m = regex.exec(text)) !== null) {\n                // This is necessary to avoid infinite loops with zero-width matches\n                if (m.index === regex.lastIndex) {\n                    regex.lastIndex++\n                }\n                //// console.log('MATCH', m, m[1], m[2])\n\n                let attachment = attachments.find(a => a.contentId == m[2])\n                if (!attachment) {\n                    continue\n                }\n\n                newText = newText.replace(\n                    m[1],\n                    'data:' +\n                        attachment.contentType +\n                        ';charset=utf-8;base64,' +\n                        attachment.thumbnail\n                )\n            }\n\n            return newText\n        },\n\n        resolveUsers() {\n            let userIds = Object.values(this.users)\n\n            return $http\n                .get('/services/tickets/user?ids=' + userIds.join(','))\n                .then(res => {\n                    let users = res.data\n\n                    users.forEach(user => {\n                        // console.log('user', user)\n\n                        if (user.id === 3) {\n                            this.users['user_' + user.id] = '' //this.$store.getters['auth/user'].name\n                        } else {\n                            this.users['user_' + user.id] = user.firstName\n                        }\n                    })\n                })\n        },\n\n        loadCommunicationLog() {\n            this.communicationlogLoading = true\n\n            $http\n                .request(\n                    '/services/tickets/' + this.ticket.id + '/communications'\n                )\n                .then(data => {\n                    this.communicationlogLoading = false\n                    data = data.data\n\n                    if (data.communications.length == 0) {\n                        return\n                    }\n\n                    if (_.get(data, 'linked.communicationrecipients')) {\n                        this.users = data.linked.communicationrecipients\n                            .filter(msg => msg.userId !== null)\n                            .reduce((acc, cur) => {\n                                acc['user_' + cur.userId] = cur.userId\n                                return acc\n                            }, {})\n                        this.resolveUsers()\n                    }\n\n                    this.communicationlog = data.communications.map(message => {\n                        return {\n                            id: message.id,\n                            subject: message.subject,\n                            created: moment(message.created),\n                            modified: moment(message.modifed),\n                            text: this.srcbtoa(\n                                message.text,\n                                data.linked.attachments\n                            ),\n                            sender: (sender => {\n                                return {\n                                    email: sender.email,\n                                    number: sender.number,\n                                    userId: sender.userId,\n                                }\n                            })(\n                                data.linked.communicationrecipients.find(\n                                    snder =>\n                                        snder.id ==\n                                        _.get(message, 'senderId', null)\n                                )\n                            ),\n                        }\n                    })\n                })\n        },\n    },\n}\n</script>\n","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../../node_modules/thread-loader/dist/cjs.js!../../../node_modules/babel-loader/lib/index.js!../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./_ticketId.vue?vue&type=script&lang=js&\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--12-0!../../../node_modules/thread-loader/dist/cjs.js!../../../node_modules/babel-loader/lib/index.js!../../../node_modules/cache-loader/dist/cjs.js??ref--0-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./_ticketId.vue?vue&type=script&lang=js&\"","import { render, staticRenderFns } from \"./_ticketId.vue?vue&type=template&id=272d3671&\"\nimport script from \"./_ticketId.vue?vue&type=script&lang=js&\"\nexport * from \"./_ticketId.vue?vue&type=script&lang=js&\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n  script,\n  render,\n  staticRenderFns,\n  false,\n  null,\n  null,\n  null\n  \n)\n\nexport default component.exports","var DESCRIPTORS = require('./_descriptors');\nvar getKeys = require('./_object-keys');\nvar toIObject = require('./_to-iobject');\nvar isEnum = require('./_object-pie').f;\nmodule.exports = function (isEntries) {\n  return function (it) {\n    var O = toIObject(it);\n    var keys = getKeys(O);\n    var length = keys.length;\n    var i = 0;\n    var result = [];\n    var key;\n    while (length > i) {\n      key = keys[i++];\n      if (!DESCRIPTORS || isEnum.call(O, key)) {\n        result.push(isEntries ? [key, O[key]] : O[key]);\n      }\n    }\n    return result;\n  };\n};\n","// https://github.com/tc39/proposal-object-values-entries\nvar $export = require('./_export');\nvar $values = require('./_object-to-array')(false);\n\n$export($export.S, 'Object', {\n  values: function values(it) {\n    return $values(it);\n  }\n});\n"],"sourceRoot":""}